A recipe for a happy client
Christine Meintjes says that having a happy client is her number one priority “because happy clients create a network of good marketing and that’s just a basic principle many people forget”. Having been a bride herself, she realises that a wedding photographer is not just there to make sure they capture amazing photos, but also there to make you feel at ease and to actually help you through the day.
The wedding photographer is with the bride more than anyone else on the day, so Christine finds it very important to relate to her clients as REAL people, with REAL emotions and not just as “models”. “I also see my clients and all their guests as VIPs on the day, it’s about the client and their guests and all should be captured, not just the couple. All of the people invited are the most important people in their lives and I honour that.”
Guarantee happy clients with:
- Good communication before, during and after the wedding
- Immaculate administration
- Reasonable delivery dates
- Performance: Under promise, over-deliver